Jesus used the term “woman” at the wedding of Cana (Jn 2:4) and when he entrusted Mary to the Apostle John while he was on the cross (Jn 19:26). Why did Jesus use the term “woman” when he addressed his mother, Mary?
There are cultural differences in saluting others. Jesus calling his mother “woman” was a normal, polite form of address and had a formal implication. The reference is to the book of Genesis, where God declares enmity between the “woman” and the serpent (Gen 3:15).
As the second Eve, Mary had a special role in the salvation ministry of Jesus. Like Adam and Eve, who were born without sin, Jesus and Mary were also born without the stain of original sin. Adam and Eve disobeyed God and caused spiritual destruction to humanity. Mary cooperated with Jesus by obeying God and supporting him in his sacrifice for the salvation of humanity. Jesus wants us to cooperate with him by following him with the willful carrying of our cross.